In 2009, Kinde Fire began with a simple observation: The fire safety equipment market was broken. Contractors faced unpredictable delivery timelines, incomplete documentation, poor technical support, and equipment that failed compliance audits. End-users struggled with suppliers who disappeared after delivery. PMC consultants lacked partners who understood the complexity of multi-stakeholder project coordination.

We started as iThing Mechatronics LLP, a precision engineering firm with one clear mission: manufacture fire safety equipment that actually solves problems rather than creating new ones. Our founding team—mechanical engineers with 15+ years in industrial systems—understood that equipment quality alone wasn't enough.

So we engineered our entire operation around eliminating these pain points. We built documented processes for complete MTC and test certificate delivery. We established 24/7 technical support channels via WhatsApp and phone. We created fixed-timeline production schedules with real-time tracking. We implemented export-grade packaging standards that eliminated damage claims.

The result? By 2015, we were the preferred supplier for major EPC contractors working on refineries, petrochemical plants, and industrial facilities across the Middle East and Africa. By 2020, we had delivered to 26+ countries with a 98% on-time delivery rate and zero documentation rejections.

Today, Kinde Fire is more than a brand—it's a promise of predictability, quality, and partnership in an industry where those qualities are rare. We're the team that EPC contractors call when projects are behind schedule and documentation is critical. We're the supplier PMC consultants recommend when compliance can't be compromised. We're the partner facility owners trust for systems that must work flawlessly in emergencies.